Today’s retail environment differs from store to
store, and capturing that information is vital. What is
needed is the pulse of the consumer; many retailers try
to get that via loyalty cards and mailing lists. However,
the most important information (since capturing POS is a
foregone conclusion) is: What did the customer want, but
did not find? In the past, that information usually left
the store with them..but no longer!
The VelociTRACKER™ Retailer Toolset
provides instore personnel with the ability to capture that
critical information of what shoppers are NOT finding in
your stores...both from helping the shopper to interviewing
managers and communicating consumer demands back to headquarters.
With this valuable information you have the ability to
meet consumer demand by making sure that consumers find
what they want in your stores. If you have what they want
but they can’t find it, a simple reset could unlock
huge gains in sales. VelociTRACKER™
tools to uncover and act on this business critical information.
Beyond maximizing sell-thru of retail space, you also need
to control service costs. Using VelociTRACKER™’s
tools, your managers can view schedules of “Who’s
in my store” and “Who’s coming to my store”
as well as scheduled visits and tasks. This information
helps your store managers plan work for your employees around
the work of contracted service, as well as monitor service
at store level to ensure a pleasant and easy to shop experience.