Many users of VelociTRACKER™ take advantage of scheduling
with our extremely manageable, reliable, and accountable
business model. With the VelociTRACKER™ scheduling module,
ScheduleTRACKER™, your management team gains instant ability
to schedule visit frequencies, durations, and tasks to be
performed for each visit.
Successful and competitive companies have the resources
to schedule every task in every store and to cover those
visits and tasks on time- with no excuses. The only way
to achieve 100% execution in a field-working environment
is to schedule work and follow up on it. Between visit fraud-
a common problem- and human error, the likelihood that a
store will be 'missed' during a scheduled visit period is
high.
Managers
need to know if scheduled visits or tasks have been missed,
how long it has been since a store was last serviced, who
serviced it, for how many hours, and what tasks are complete
and incomplete. Most importantly, they need this information
before the scheduled time has expired to complete the visit
or program. This way they can make necessary corrections
and still have a chance to have a successful visit, rather
than having it count as a failure to be accounted for later.
Even cases where honest reps make a mistake and forget to
visit a store can determine the success or failure of a
project, plan, or promotion. Enabling your staff to see
their daily schedule, to find out which stores were worked
or not worked, and to know which tasks were attempted, completed,
and not completed, can easily make the difference in whether
your program is a success.
Again, CRC has developed a solution. ScheduleTRACKER™ is
the Scheduled Time, Attendance, and Visit Tracking component
of VelociTRACKER™. Like our RepTRACKER™ tool, ScheduleTRACKER™
holds field working reps accountable to store visits, arrival
time, time in store, departure time, and tasks within stores.
Merchandisers optionally have the ability to accept and/or
modify their schedules within your allowable time-frame,
and you have the ability to monitor compliance in real-time.
This is the most manageable business model for merchandising,
and VelociTRACKER™ supports it completely using BizTRACKER™,
PocketTRACKER™, and WebTRACKER™. ScheduleTRACKER™ allows
scheduling of every specific task, in every store, for every
visit. Whether that is simply stocking shelves and taking
digital pictures, or arranging displays and updating POP,
any 'missed' stores or tasks immediately show up on exception
reports - notifying managers via email or instant message.
An added benefit of using CRC tools- in terms of less work,
more efficiency, and higher profit- is the ability to integrate
the data collected from ScheduleTRACKER™ to payroll and
invoicing. Payroll is optimized when you can avoid a large-scale
data entry effort, and invoice integration is important
to shorten billing cycles and reduce float for service companies.
Actual vs. Committed Tasks & Visits
With ScheduleTRACKER™, managers are automatically alerted
when and in what area they are falling short in their commitments
for visits and tasks, allowing them to make adjustments
before the retailer can bring it to their attention. The
tool is flexible and powerful by tracking and many critical
factors:
- Personal schedules of reps
- Scheduling conflicts for stores in the same territory
- Black-out or "no visit" dates for retailers
- Weighted averages which determine which rep is to be scheduled, based on their experience, when one or more reps are scheduled for the same visit
- Whether or not a store has been visited recently, for scheduling visits
With VelociTRACKER™ scheduling tool ScheduleTRACKER™ you have the ability to enforce
compliance and achieve 100% execution by knowing what you
need to know when the timing is most critical.
